This Privacy Policy explains how Nexen Performance (“Nexen,” “we,” “us”) collects, uses and shares information when you visit our website or make a purchase. By using the site, you agree to the practices described here.
Information we collect
- Order information: name, email, phone number (optional), shipping address and the products you purchase.
- Payment information: payments are processed by PayPal and Square. Your full card number is entered directly into their secure systems and is never stored on our servers.
- Communications: messages you send through our contact form or by email, and your email address if you subscribe to our newsletter.
- Device and usage data: basic information such as browser type, pages viewed and referring site, collected through cookies and similar technologies.
How we use your information
- To process, ship and support your orders, including sending order and shipping confirmations.
- To respond to questions and provide customer service.
- To send marketing emails if you've subscribed — you can unsubscribe at any time.
- To operate, secure and improve our website and prevent fraud.
- To comply with legal obligations.
How we share information
We do not sell your personal information. We share it only with service providers who help us run the store, such as:
- Payment processors (PayPal, Square)
- Shipping carriers and fulfillment partners
- Website hosting, email and analytics providers
We may also disclose information when required by law or to protect our rights, customers or others.
Cookies
We use essential cookies and local storage to keep your cart and preferences working. You can control cookies through your browser settings; disabling them may affect site functionality.
Data retention
We keep order records for as long as needed to fulfill orders, provide support and meet tax and accounting requirements. You may ask us to delete other personal information at any time.
Your rights
Depending on where you live (for example, California under the CCPA/CPRA), you may have the right to access, correct, delete or obtain a copy of your personal information, and to opt out of certain processing. To make a request, email Nexenperformance@gmail.com. We will not discriminate against you for exercising these rights.
Children
Our site is not directed to children under 13, and we do not knowingly collect personal information from them.
Security
We use industry-standard safeguards, including encrypted (HTTPS) connections and PCI-compliant payment processors. No method of transmission is 100% secure, but we work to protect your information.
Changes
We may update this policy from time to time. The “Last updated” date above reflects the latest version.
Contact
Questions about this policy? Email Nexenperformance@gmail.com.